At SkinChat, your privacy and security of your Personal Data is of utmost importance to us. This Privacy Policy outlines how Quantum Aesthetics Limited (hereinafter referred to as “we”,“us”, or “our”) collects, uses, discloses, and safeguards your Personal Data in connection with our website (www.skinchat.com) and our application, SkinChat (collectively referred to as the “Services”). This policy also explains your rights regarding your Personal Data, and we are committed to assisting you in exercising those rights.
1. Information We Collect
We may collect and process the following categories of Personal Data:
2. Use of Personal Data
We use your Personal Data for the following purposes:
• To Provide Services: Deliver and improve our Services to you.
• Personalization: Customize your experience and tailor recommendations based on your preferences and skin conditions.
• Customer Support: Respond to your inquiries and provide support.
• Communication: Send updates, promotional materials, and other information relevant to your account.
3. Face and Skin Data Handling
3.1 Collection and Use
• Face Data is collected to personalize skincare recommendations. Each time you prompted to provide a photo; we will explicitly request your consent.
• The photos are processed in real-time for analysis. Skin data will not be retained after analysis unless you have given consent for improvement purposes.
3.2 Disclosure and Sharing
• We do not share your Face Data with third parties under any circumstances. Access to Face Data is restricted to the analysis process and cannot be retrieved afterward by any automated systems or our staff.
3.3 Retention
• Face Data is stored locally on our device and deleted upon uninstallation of the SkinChat app. Temporary server storage occurs only during analysis.
3.4 Improvement of Services
• With your consent, anonymized Face Data may be used for improving our services. This data will be stored for a maximum of three years. You can withdraw your consent at any time, and we will delete your Face Data upon request.
4. Your Rights
You have the following rights concerning your Personal Data:
• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of any inaccuracies in your Personal Data.
• Right to Erasure: Request deletion of your Personal Data under certain circumstances.
• Right to Object: Object to the processing of your Personal Data.
• Right to Withdraw Consent: Withdraw your consent for data processing where we rely on consent at a legal basis.
5. Security of Your Personal Data
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date. We encourage you to review this policy periodically for any changes.
7. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
